Terms & Conditions
1. Parcel Tracking Verification: Please check your parcels are In-Transit next day morning.
2. Delivery/Return Verification: Complaints must be made within 24 hours.
3. Illegal Items: Client is responsible for any illegal items found in parcels.
4. Parcel Damage: TEC is not responsible for damaged parcels due to poor packing.
5. Parcel Lost: Claim amount is 25%-50% of the actual value.
6. Parcel Booking Instructions: Ensure all details are correct.
7. Missing Items: Video evidence required for claims.